I know, I know. We’ve been over this. Clients yell at me all the time for silly reasons. I thought we would be able to let the previous post stand-alone in all its glory for forever and ever.
Alas, that is not the case.
Good news for people who enjoy laughing at my misfortune: I have uncovered some more silly reasons why my client is yelling at me!
- I need to sleep.
I’ve been burned before by clients who didn’t understand that I’m often in bed before they leave work for the day. Now, I make a point of telling all incoming clients where I live and what my usual schedule is.
Even with the preventative maintenance, I wake up some mornings with angry messages from clients who emailed me at midnight and didn’t hear from me before 2 in the morning.
- “[You’re] not acting like [you] want it enough.”
Guys! A client said this to me! It was creepy and tragic.
- I consider meetings a billable event.
I’m currently locked in a battle of wills with a client who takes umbrage with the amount of time I’ve billed for calls with him. First, he told me that “having meetings is part of any organization and [you] should plan accordingly.” When I told him that my organization plans for meetings by billing for them, he told me that I should bill less. I then told him that he should schedule fewer meetings.
…I eagerly await his comeback in this passive-aggressive battle of the century.
- The tracking applications that we use are down.
I agree, sir and madam. We shouldn’t completely depend on one of two sites/services to do your project. But you chose these services.
- Someone else is sick.
Sorry they’re sick — now do you believe me about needing to have a back up guy? Oh, we shouldn’t pay to get them up to speed? Oh, okay. Yea.